Privacy Policy

Privacy Policy for Restart Longevity Spa

Effective Date: October 1, 2024

Last Updated: December 9, 2024

Restart Longevity Spa (“Restart Spa,” “we,” “our,” or “us”) values your trust and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard the information you provide when using our website www.restartspa.com (the “Website”). By visiting or using our Website, you agree to the terms outlined in this Privacy Policy. If you have any questions or concerns, please contact us a [email protected].

Information We Collect

We collect personal information that includes your name, email address, phone number, and postal code. Data is also collected automatically through tracking technologies, including browsing behavior and preferences using Google Analytics 4, interaction data through Meta Conversion API and Google Ad Conversion Actions, and insights from Microsoft Clarity. It is important to note that we do not collect or process any Protected Health Information (PHI) through this Website. Any PHI is securely managed by our HIPAA-compliant partner, Zenoti.

How We Collect Information

Personal data is collected when you voluntarily provide it through forms on our Website. Additionally, tracking technologies such as cookies, APIs, and tags are used to enhance user experience and improve our Website’s functionality and performance.

How We Use Your Information

Your personal information is used to deliver a seamless and personalized experience. We process this information to enhance the functionality of our Website, book appointments, respond to inquiries, and provide marketing communications tailored to your interests. Your information is also used to gain insights that support health and wellness initiatives for the communities we serve.

Sharing Your Information

We share your information with trusted partners who meet strict compliance standards, including GDPR, HIPAA, and CCPA. These partners include Google, Meta (Facebook and Instagram), YouTube, Microsoft Clarity, Zenoti, and GoHighlevel. All partnerships are subject to Restart Spa’s Trust & Compliance Certification, ensuring adherence to international privacy and security standards such as PCI DSS, SOC 1 and SOC 2, and other applicable regulations.

Legal Basis for Processing Data

If you are located in the European Union (EU) or United Kingdom (UK), we process your information based on your consent, our legitimate interests, or to comply with legal obligations. Consent is obtained for marketing and optional data collection activities, while legitimate interests support our efforts to improve services and ensure operational security.

Your Rights

You have the right to access your personal data, request corrections or updates, and request deletion of your information. You may also limit how your data is processed, receive your data in a structured format, and object to specific uses of your information, such as direct marketing.

To exercise your rights, please visit www.restartspa.com/locations or contact your local Restart Longevity Spa.

Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy. Data is securely deleted or anonymized when no longer required. User account data is retained for up to [Insert Timeframe, e.g., 24 months post-account inactivity], while analytics data is retained per Google Analytics 4 and partner retention policies.

Security Measures

We implement robust measures to protect your data, including encryption, access controls, and regular security audits. Our vendors and partners are required to meet the highest compliance standards, including HIPAA, GDPR, and PCI DSS. While we strive to ensure the security of your data, no system can be completely secure.

If you suspect any data breach, please contact us immediately at [email protected]

Cookies and Tracking Technologies

Cookies and similar technologies are used to understand user behavior, improve Website functionality, and deliver personalized advertisements. You can manage your cookie preferences by accessing your browser settings.

Policy Updates

This Privacy Policy may be updated to reflect changes in our operations or compliance obligations. Updates will be posted on this page, and significant changes may be communicated through email or Website notifications.

Contact Information

If you have questions or concerns about this Privacy Policy or wish to exercise your rights, please contact us at:

Email:

[email protected]